Cancellation policy

Cancellation of massages and beauty treatments
In the case of a cancellation, you must notify the Spa at least 48 hours ahead of your appointment. Otherwise, a $40 cancellation fee will be charged to your credit card. If your treatment’s value is less than $40 the total price will be charged.

RESCHEDULE APPOINTEMENTS

You wish to reschedule your treatment ? A $23 fee will be billed for each rescheduled care.

 

 

Villa du Spa policy

CANCELLATION / APPOINTMENT RESCHEDULING
NIGHT : For all cancellations or rescheduling, within 72 hours of your stay at the Villa du Spa, the total cost of your night will be charged to your credit card.
MASSAGES AND CARES : 1) For all appointment reservations added ‘’à la carte’’ with the Villa du Spa lodging, the cancellation fee and rescheduling fee won’t apply if the changes are made with more than a 48h notice from the date of your stay.
2) For all appointment reservations added ‘’à la carte’’ with the Villa du Spa lodging, the cancellation fee and rescheduling fee WILL apply if the changes are made with LESS than a 48h notice from the date of your stay
Cancellation fee for each appointments : 40$ per care/massage.
Rescheduling fee for each appointments: 23$ per care/massage.

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REFUNDS OR EXCHANGES
On all purchases on SPABOLTON.COM : No-refund, non-exchangeable.

If you need further information call us at 1 888 944-4772.

OR Please contact us