What are the business hours? Starting at what time can I make a reservation ?
SCHEDULE FOR BATHS AND SAUNAS
Low season starting September 6th :
Sunday to Thursday : 10 am to 9 pm
Friday – Saturday : 10 am to 10 pm
Reservations for treatments: As of 8:30am every day.
Massages start daily at 8:45am and aesthetic treatments at 9:00am.
Summer operating hours (from June 24 to September 5): Every day from 10:00am to 10:00pm.
What are the Holidays operating hours/rates?
The high season rates and schedule applicable from December 8 to January 8.
HIGH SEASON OPERATING HOURS : Open every day * from 10am to 10pm for the Spa Access. No reservations required for the Spa Access.
Massages and cares offered from 8:45 am to 8:00 pm, reservations required for all cares.
* Except on December 24, 25, 31 and January 1. Spa Access available from 10:00am to 5pm. High season rate applicable.
Massages and cares available with appointment from 8:45am to 3pm.
The high season rates, also called week-end rates, is applicable at all times on high season. See rates…
Are lockers provided?
Is whispering allowed on the site?
Complete silence is required in the saunas, eucalyptus steam baths, savusaunas and yurts.
What must I bring for my visit at the Spa?
- Sandals (on sale at $7)
- Towels (rental at $1)
- Bathrobes (rental available at $9)
- Personal shower accessories (liquid soap provided)
- Plastic water bottles (water fountain on site)
- Lunch (Bistro on site when needed)
Must I make reservations for baths and saunas?
Are there any RESTRICTIONS for pregnant women?
Are there any restrictions for people suffering from tachycardia, hypotension, high blood pressure, or having had a cerebrovascular accident?
Is CONSUMPTION OF alcohol or drugs prohibited?
Can children take baths or receive massages?
Can we bring food and beverages?
What is the policy in respect to reservations cancellations?
Cancellation of massages and treatments
In the case of a cancellation, you must notify the Spa at least 48 hours ahead. Otherwise, a $40 cancellation fee will be charged to your credit card, as it will also be for any aesthetic treaments of a $50 value or more. Should you wish to reschedule your treaments, a $23 fee will be charged to your credit card.
Cancellations at the Villa du Spa
See cancellation policy at the Villa du Spa here.
What is the Spa Attitude policy?
How can I apply for a sponsorship?
Is the Spa open even when it rains or when it is cold outside?
Is it possible to make a reservation for a massage when one is already on the site?
Do your massage therapists provide accredited receipts for insurance purposes?
Do Gift Certificates have an expiration date?
Do you honour WaySpa and Spafinder cards?