What are the business hours? Starting at what time can I make a reservation ?
SCHEDULE FOR BATHS AND SAUNAS
Low season starting September 6th :
Sunday to Thursday : 10 am to 9 pm
Friday – Saturday : 10 am to 10 pm
Reservations for treatments: As of 8:30am every day.
Massages start daily at 8:45am and aesthetic treatments at 9:00am.
Summer operating hours (from June 24 to September 5): Every day from 10:00am to 10:00pm.
What are the Holidays operating hours/rates?
HOLIDAYS OPERATING HOURS (EFFECTIVE FROM DECEMBER 21, 2018 TO JANUARY 13, 2019)
We are open and we maintain our regular schedules, with exceptions **.
The holiday season at Spa Bolton starts from December 21, 2018 to January 13, 2019. During this period, the high season rates and schedule will apply.
Spa Access (thermal experience): Available daily from 10 am to 10 pm ** – always without reservations for the Spa Access.
Massages and beauty cares offered daily from 8:45am to 8:00pm – reservations are required.
Monday December 24, open from 10am to 5pm – High season rates apply
Tuesday December 25, open from 10h to 5pm – High season rates apply
Monday December 31st, open from 10am to 5pm – High season rates apply. Kids special morning at the spa is on schedule, see directions on your purchased ticket access.
Tuesday January 1, 2019, open from 10am to 5pm – High season rates apply
For these Holidays exceptions, massages and beauty cares are offered from 8:45am to 3pm – reservations are required.
The high season rate (also called weekend rate) will apply during this period. Check rates.
Are lockers provided?
Is whispering allowed on the site?
Complete silence is required in the saunas, eucalyptus steam baths, savusaunas and yurts.
What must I bring for my visit at the Spa?
- Swimsuit (required)
- Towel for the shower (1x towel is included)
- Bathrobe (not mandatory, but we recommend it for your comfort)
(The nice to have)
- Bottle of water / juice
- Your personal accessories for a good shower before leaving
- A small snack (picnic area available)
- A good reading
Last thing, bring your zenitude. Leave behind everything else and…relax!
You forgot something? Here’s the available items offered at the boutique.
- Sandals (on sale at $7)
- Towels (rental at $1)
- Bathrobes (rental available at $9)
- Personal shower accessories (liquid soap provided)
- Plastic water bottles 2$ (water fountain on site)
- Bistro $$ small lunches offered at the bistro
What is the dress code for the thermal experience (spa access)? What's prohibited for the spa access
First of all, know that the hydrofuge sunscreen is accepted in the baths. To respect clients privacy, it is mandatory to wear a bathing suit. For men and women, only one-pieces, two-pieces, Speedos or Brazilian bottoms are accepted. Thongs bottoms are prohibited.
A swimsuit is made of bathing suits fabrics.
Must I make reservations for baths and saunas?
Are there any RESTRICTIONS for pregnant women?
Are there any restrictions for people suffering from tachycardia, hypotension, high blood pressure, or having had a cerebrovascular accident?
Is CONSUMPTION OF alcohol or drugs prohibited?
Can children receive massages?
Children (aged 15 years and under) can receive a massage at Spa Bolton. However, each child must be accompanied by an adult (aged 16 years and over) during the care. The accompanying adult must be in the room during the massage (relaxing chair provided) or both can have a duo massage (in a double room separated from a curtain for intimacy). Spa Bolton ensures the child’s comfort. After all, who knows best your child than you ? For more information, please contact us at 1 888 944 4772
Can children take the spa access?
Yes. Child from 12 to 15 years old (Sunday to Friday only, accompanied by an adult 16 years and older).
Can we bring food and beverages?
What is the policy in respect to reservations cancellations?
Cancellation of massages and treatments
In the case of a cancellation, you must notify the Spa at least 48 hours ahead. Otherwise, a $40 cancellation fee will be charged to your credit card, as it will also be for any aesthetic treaments of a $50 value or more. Should you wish to reschedule your treaments, a $23 fee will be charged to your credit card.
Cancellations at the Villa du Spa
See cancellation policy at the Villa du Spa here.
What is the Spa Attitude policy?
How can I apply for a sponsorship?
Is the Spa open even when it rains or when it is cold outside?
Is it possible to make a reservation for a massage when one is already on the site?
Do your massage therapists provide accredited receipts for insurance purposes?
Do Gift Certificates have an expiration date?
Do you honour WaySpa and Spafinder cards?
Do you have an electric charging station?
No, we have an electrical outlet 20, 120 volts available for customers to connect an adapter and charge electric cars. You must bring your adapter, as needed. Currently, the full load takes 12 hrs.